Upgrade-Downgrade-Package – Rapid Networks

Personal Details

Name(Required)

First Last

ID Number(Required)

Copy of ID(Required)

Accepted file types: jpg, jpeg, png, pdf, Max. file size: 2 MB.

Username(Required)

Email(Required)

Phone(Required)

Address(Required)

Street Address Address Line 2 City ZIP / Postal Code

Internet Package Selection

Please select your connection type in the drop-down menu below:(Required)

Please select your Wireless Internet Package in the drop-down menu below:(Required)

Please select your Fibre Internet Package in the drop-down menu below:(Required)

I hereby agree that any request to downgrade my service will take effect 31 days following the submission of this regrade form.(Required)

I Agree

Please select your Zoom Fibre package tier:(Required)

Please select your Openserve Fibre package tier:(Required)

Zoom Fibre Standard(Required)

Zoom Fibre Premium(Required)

Openserve Fibre Lite(Required)

Openserve Fibre Standard(Required)

Openserve Fibre Premium(Required)

Are you interested in a wireless backup service of R200 p/m for your fibre?

Wireless Backup - Yes

Wireless Backup - No

*Do note that wireless backup services are only available in Rapid Networks Wireless coverage areas.

Payment Method

Please select your method of payment

EFT

Debit Order

Date of upgrade / downgrade

Immediately

1st Day of the next month

Debit Order Billing Information

Dear Sirs/Madams

The details of my/our account are as follows:

Bank(Required)

Account Holder(Required)

Account Number(Required)

Account Type(Required)

Cheque

Savings

Transmission

This signed Authority and Mandate refers to our contract as dated as on signature hereof ("the Agreement"). I / We hereby authorize you to issue and deliver payment instructions to the bank for collection against my / our abovementioned account at my / our above mentioned bank (or any other bank or branch to which I / We may transfer my / our account) on condition that the sum of such payment instructions will never exceed my / our obligations as agreed to in the Agreement, and commencing on the commencement date and continuing until this Authority and Mandate is terminated by me / us by giving you notice in writing of no less than 20 ordinary working days, and sent by prepaid registered post or delivered to your address indicated above.

The individual payment instructions so authorized to be issued must be issued and delivered as follows:

Debit Order Date(Required)

Abbreviated Shortname to be used: RAPIDNTWRK

This signed Authority and Mandate refers to our contract as dated as on signature hereof ("the Agreement").

DEBIT ORDER COMMENCEMENT

On the above selected day of each and every month. In the event that the payment day falls on a Saturday, Sunday or recognized South African public holiday, the payment day will automatically be the very next ordinary business day. I / We understand that the withdrawals hereby authorized will be processed through a computerized system provided by the South African Banks and I also understand that details of each withdrawal will be printed on my bank statement. Each transaction will contain a number, which must be included in the said payment instruction and if provided to you should enable you to identify the Agreement. A payment reference is added to this form before the issuing of any payment instruction. I / We shall not be entitled to any refund of amounts which you have withdrawn while this authority was in force, if such amounts were legally owing to you.

MANDATE

I / We acknowledge that all payment instructions issued by you shall be treated by my/our above mentioned bank as if the instructions had been issued by me/us personally.

CANCELLATION

I / We agree that although this Authority and Mandate may be cancelled by me / us, such cancellation will not cancel the Agreement. I / We shall not be entitled to any refund of amounts which you have withdrawn while this authority was in force, if such amounts were legally owing to you.

ASSIGNMENT

I / We acknowledge that this Authority may be ceded to or assigned to a third party if the agreement is also ceded or assigned to that third party, but in the absence of such assignment of the Agreement, this Authority and Mandate cannot be assigned to any third party. I Permit Rapid Networks to debit my account as outlined in this agreement.

Annexure A: Payment Amount

NB:The cost below is for the internet package only, and the rental cost will be added to your monthly debit order depending on the equipment option you have chosen.

NOTIFICATION TO THE DATA SUBJECT WHEN SUPPLYING PERSONAL INFORMATION

The data subject (client/consumer) must note that all the information supplied to the responsible party (Rapid Networks (Pty) Ltd t/a Rapid Networks; Windstone Farm, Vredenburg) will be recorded and processed regardless of form or medium in which the information was supplied.
Personal information is collected to enable Rapid Networks (Pty) Ltd t/a Rapid Networks to deliver a service to its clients/customers and for billing purposes (where applicable).

The personal information supplied is mandatory and if applicable is authorized or required by the Protection of Personal Information Act. The data subject has the right at any time to rectify the personal information collected, object to the processing of personal information (subject to legislation) and to lodge a complaint at the Information Regulator.

PAYMENT

The client shall pay fee (As stated in Annexure A) monthly (inclusive of VAT) in advance.

In the event that the authorities increase the percentage of VAT, the fee charged to the client will be increased accordingly.

Payment shall take place by way of a debit order and the client hereby agrees that a debit order be instituted againd his bank account, the details of which have been selected in the Debit Order Date Section.
The debit order shall be payable on the chosen day of the month in advance, except in the event that the payment date of the month falls on a weekend or holiday, in which event the debit order shall be payable on the next business day of the same month.
The Service Provider will invoice the client from the first day of the month until the last day of the month, regardless of the payment date.
Should a debit order be returned; a returned debit order fee shall be payable by the client.
In the event of the reconnection of the service a reconnection fee will be charged.
In the event that any payment that is due is outstanding for a period of more than fourteen days the Service Provider will terminate the agreement and collect the CPE at the cost of the client.
In the event of a client being in arrears with his account the Service Provider may, with immediate effect, terminate the service.

The parties hereto agree that all correspondence between them may be affected by way of email.

COSTS

In the event that the Service Provider needs to issue summons against a client, all such legal costs will be for the account of the client at the scale of attorney and own client.

PERSONAL INFORMATION

The client must take note that all the information supplied to the Service Provider will be recorded and processed regardless of form or medium in which the information was supplied.
Personal Information is collected to enable the Service Provider to deliver a service to its clients and for purposes of invoicing.
The personal information supplied is mandatory and if applicable is authorized or required by the Protection of Personal Information Act. The client has the right at any time to rectify the personal information collected, object to the processing of personal information and to lodge a complaint at the Information Regulator.

JURISDICTION

The parties hereto agree that the Magistrate’s Court shall have jurisdiction with regards to any dispute arising from the Service Level Agreement.

DECLARATION

I/We hereby acknowledge that the information provided is true and correct. I/We further proclaim that I/We shall in no way hinder the process of such said payments. I/We further confirm that I/We have read and understood the Rapid Networks terms and conditions of service as set out in the Rapid Networks Acceptable User Policy which can be found on the Rapid Networks Website, being subject to change from time to time. I/We realise that should I/We breach this agreement in any way, Rapid Networks are entitled to suspend my services and/or cancel this agreement with immediate effect.

Declaration Agreement(Required)

I Acknowledge that all information provided here is true

Declaration Agreement(Required)

I agree to Rapid networks Ts&Cs

Signed on this day(Required)

Signature(Required)

Document signed at the following IP address: 216.73.216.117

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