CLIENT BANKING DETAILS UPDATE

  • UPDATE BANKING DETAILS

  • Bank Debit Order Instruction

  • Dear Sirs/Madams
    The details of my/our account are as follows:

  • This signed Authority and Mandate refers to our contract as dated as on signature hereof ("the Agreement"). I / We hereby authorise you to issue and deliver payment instructions to the bank for collection against my / our abovementioned account at my / our above mentioned bank (or any other bank or branch to which I / We may transfer my / our account) on condition that the sum of such payment instructions will never exceed my / our obligations as agreed to in the Agreement, and commencing on the commencement date and continuing until this Authority and Mandate is terminated by me / us by giving you notice in writing of no less than 20 ordinary working days, and sent by prepaid registered post or delivered to your address indicated above.
    The individual payment instructions so authorised to be issued must be issued and delivered as follows

  • DEBIT ORDER COMMENCEMENT
    On the above selected day of each and every month. In the event that the payment day falls on a Saturday, Sunday or recognized South African public holiday, the payment day will automatically be the very next ordinary business day.
    I / We understand that the withdrawals hereby authorized will be processed through a computerized system provided by the South African Banks and I also understand that details of each withdrawal will be printed on my bank statement. Each transaction will contain a number, which must be included in the said payment instruction and if provided to you should enable you to identify the Agreement. A payment reference is added to this form before the issuing of any payment instruction. I / We shall not be entitled to any refund of amounts which you have withdrawn while this authority was in force, if such amounts were legally owing to you.

    MANDATE
    I / We acknowledge that all payment instructions issued by you shall be treated by my/our above mentioned bank as if the instructions had been issued by me/us personally.
    CANCELLATION
    I / We agree that although this Authority and Mandate may be cancelled by me / us, such cancellation will not cancel the Agreement. I / We shall not be entitled to any refund of amounts which you have withdrawn while this authority was in force, if such amounts were legally owing to you.
    ASSIGNMENT
    I / We acknowledge that this Authority may be ceded to or assigned to a third party if the agreement is also ceded or assigned to that third party, but in the absence of such assignment of the Agreement, this Authority and Mandate cannot be assigned to any third party.

  • Date Format: MM slash DD slash YYYY

WHAT IS…

Bursting

Burst is a feature that allows to satisfy bandwidth requirement for additional bandwidth even if required rate is bigger than the package speed for a limited period of time.

Contention

Contention is the number of users sharing the same data capacity. The lower the contention ratio the higher the quality of service. A 8:1 contention ratio means that up to 8 broadband customers are sharing the same bandwidth at any one time.

Network Priority

Bandwidth distributed during load on network, higher the priority the more bandwidth available, meaning packages with high priority will get prioritised to get the needed bandwidth first before medium and low.

Shaping

Shaping is bandwidth management technique that delays the flow of certain types of network packets in order to ensure network performance for higher priority applications. Traffic shaping essentially limits the amount of bandwidth that can be consumed by certain types of applications. It is primarily used to ensure a high quality of service.

FUP (Fair Usage Policy)

If you use more than a certain, predetermined ‘fair’ amount of data in the month your line speed will be slowed down, in order to allow other users to access the network fairly. Each line speed has its own FUP threshold.